SpeechLogix partners with CounterPath to boost agent performance in Middle East

Middle East USA World

CounterPath has provided its Bria for Call Centre service to SpeechLogix, enabling the company to create the XLogix platform, an application for Mac, Windows, Android and iOS that increases agent performance and maximizes efficiency to improve contact centre operations. The XLogix Platform provides intelligent routing, so that call center agents can use local numbers to call more than 65 countries. It also allows service providers to innovate with a one-stop platform for Unified Communication and Contact Centre as a Service, with advanced localization services available in over 200 countries.