MUSCAT, OMAN and MANAMA, BAHRAIN – Marmul Travel and Tours, one of the leading travel companies in the Sultanate of Oman, has renewed its agreement with the leading technology provider, Sabre Corporation, to support its strategic plans and help overcome the impact of the COVID-19 pandemic.
This agreement provides Marmul Travel and Tours with continued access to Sabre’s portfolio of innovative technology. Its intelligent platform, Sabre Red 360 will allow the travel agency to effectively harness travel supplier’s data and deliver superior content to its travellers. This unique technology will help enable Marmul Travel and Tours to differentiate its offering and provide relevant personalized travel experiences, while regaining travellers’ trust in the midst of the COVID-19 pandemic.
“More than ever, travellers today are expecting a high level of customer service and tailor-made travel itineraries, which include sufficient safety and health measures,” said Mrs. Mebal Pinto, General Manager, Marmul Travel and Tours. “Our renewed partnership with Sabre will help us leverage its rich market place, gain insights into global travel demand and provide tailored travel insight and itineraries to help people start travelling again.”
While travel restrictions ease gradually in the Middle East, travellers look to agencies to promote personalized travel offerings that combine air and hotel options with localised travel advice.
“Travel agents contribute significantly to helping people regain the confidence to travel again, which is crucial for our industry’s recovery,” said Abdul-Razzaq Iyer, vice president, Sabre Travel Network Middle East. “Personalisation will become even more essential for travellers, who are expecting and relying upon a new level of expertise from their travel agents. Our Sabre Red 360 helps travel agents become true consultants, providing access to real-time travel data, information and trends.
“Our technology will help Marmul Travel and Tours respond to new market conditions and demands, reduce the costs of its operations and help generate revenue in the midst of a global crisis.”
Marmul Travel and Tours has partnered with Sabre in its robust online Flight Booking platform, available via its website and Mobile Applications in Android and Apple Phones. Already, more than 150,000 registered customers use it to shop and book travel and tour related products.