IDC CIO Summit Series Moves Online as ICT Leaders Across the Middle East, Turkey & Africa Shift Focus to the Future of Work

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Dubai – As COVID-19 accelerates the transformation of business models for an increasingly digitalized future, 64% of CIOs across the Middle East, Turkey, and Africa (META) are now prioritizing new apps to facilitate digital experiences for their customers and employees. That’s according to a recent survey conducted by International Data Corporation (IDC) that questioned the region’s ICT leaders on their immediate priorities for dealing with the fallout from the pandemic.

The same survey also found that a sizeable majority of CIOs are working to increase tech-enabled collaboration and engagement across their organizations as they gear up for fundamental, longer-term changes to the way work is conducted.

“As digital transformation and its associated digital technologies become the norm, organizations are increasingly turning their attention to workplace transformation in a bid to futureproof their operations for the digital era,” says Jyoti Lalchandani, IDC’s group vice president and regional managing director for the META region. “Organizations looking to gain a head start in the race towards the ‘Future of Work’ (FoW) must focus on three key components: talent management, the digital workspace, and the culture that brings digital transformation together.

“The main areas of FoW investment in META over the next 12-18 months will be team collaboration applications, unified communications, and digital workspaces,” continues Lalchandani. “But talent management must not be overlooked. Indeed, for any organization looking to survive and thrive in these uncertain times, talent should be viewed as a source of competitive advantage. To this end, IDC expects that by 2022, 33% of the world’s top 1,000 public companies will be utilizing AI-driven learning pathways as their primary approach to career development and succession planning.”

Strategies for facilitating the Future of Work will feature prominently during discussions at the upcoming digital IDC CIO Summit Series, which is set to run from August to September. The annual event has served as a beacon of ICT thought leadership across META since 2008, and this year’s digital edition will traverse the region with a series of online events hosted under the theme ‘The Race to Reinvent: Connecting to Leaders to Empower Digital Transformation’.

The events will bring together senior IDC analysts and future-shaping executives from across the region to discuss, present, and share first-hand accounts of what it takes for an organization to become truly digitally determined. Providing a unique opportunity to engage directly with the region’s most influential ICT decision makers, the event will showcase insights from respected industry thought leaders on everything from enabling multiplied innovation through intelligent process automation to harnessing the power of big data analytics to personalizing customer experiences in real time.

Taking the form of online digital events, the full IDC CIO Summit Series 2020 schedule is as follows:

West Africa: August 13

East Africa: August 18

Mauritius: August 20

Qatar: September 16

Turkey: September 17

Egypt: September 24

Saudi Arabia: October 14

Francophone Africa: October 15

South Africa: October 22

To learn more about the IDC CIO Summit Series 2020 and our wide range of partnership opportunities, please visit or contact Sheila Manek at +971 4 446 3154 /

About IDC

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC’s analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a subsidiary of IDG, the world’s leading technology media, research, and events company. To learn more about IDC, please visit Follow IDC on Twitter at @IDC

IDC in the Middle East, Turkey, and Africa

For the Middle East, Turkey, and Africa region, IDC retains a coordinated network of offices in Riyadh, Nairobi, Lagos, Johannesburg, Cairo, and Istanbul, with a regional center in Dubai. Our coverage couples local insight with an international perspective to provide a comprehensive understanding of markets in these dynamic regions. Our market intelligence services are unparalleled in depth, consistency, scope, and accuracy. IDC Middle East, Africa, and Turkey currently fields over 130 analysts, consultants, and conference associates across the region. To learn more about IDC MEA, please visit You can follow IDC MEA on Twitter at @IDCMEA.


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